Terms and Conditions HathWay Advisors LLC

Effective Date: April 17, 2025

1. Introduction
These Terms and Conditions ("Terms") govern your relationship with HatchWay Advisors LLC ("HatchWay Advisors," "we," "us," or "our"), a Florida-based educational advisory company. By booking any service, participating in a session, or using our website or communication tools, you agree to be bound by these Terms.Our services are intended solely for adults (18+) and are educational in nature, focusing exclusively on business fundamentals. We do not provide legal, tax, or financial advice. You are responsible for making your own business decisions and consulting licensed professionals where required.

2. Services Provided
2.1 Free 30-Minute Business Knowledge Audit
This initial session is provided at no charge to assess your understanding of business fundamentals and determine if further educational support may be helpful.

2.2 Paid 90-Minute Advisory Sessions
These sessions are charged at a flat rate of $120 USD and are designed to explain core business principles, structures, and compliance topics. We do not act on your behalf, file documents, or offer regulated advice.

2.3 Occasional Liaison Support
In some cases, we may assist in communicating with licensed professionals (e.g., attorneys or accountants) to support your understanding. However, we do not act with power of attorney or assume legal responsibility for decisions or filings.

3. Booking, Payment, and Invoicing

3.1 Prepayment Required
All sessions must be prepaid in full to confirm the booking.

3.2 Accepted Payment Methods
We accept credit/debit cards, bank transfers, and other approved methods.

3.3 Invoices
Clients will receive a formal invoice for each paid session.

3.4 Late Payment Fee
If an invoice is not paid on time, we reserve the right to charge a late fee of 1.5% per month on the outstanding balance.4. Cancellation and Refunds

4.1 48-Hour Cancellation Policy
Sessions cancelled at least 48 hours before the scheduled time are eligible for a full refund or rescheduling. Sessions cancelled with less than 48 hours' notice are non-refundable.

4.2 No Show
Failure to attend a session without cancellation will be treated as a completed session. No refunds will be issued.

4.3 Force Majeure Exceptions
Cancellations due to documented emergencies (e.g., serious illness, family death) may be refunded or rescheduled at our discretion.

4.4 No Refunds Policy
Beyond the 48-hour policy above, all sales are final and non-refundable.

4.5 EU Consumer Waiver of Withdrawal Right
If you reside in the EU, by booking and completing payment within 48 hours of the scheduled session, you acknowledge and consent that:
- You explicitly waive your 14-day statutory withdrawal right under the EU Consumer Rights Directive.
- You understand the service is considered fully performed once the session occurs.

5. Session Conduct and Format

5.1 Delivery Channels
Sessions may be delivered online or in person, depending on advisor availability. Common channels include Zoom, Goole Meets, Microsoft Teams, phone, or in-office meetings.

5.2 Duration and Billing
Sessions are 90 minutes by default. Extensions beyond the scheduled time will be billed in additional 90-minute blocks.5.3 Short Sessions
If a session lasts under 30 minutes (rare), we may bill 50% of the normal rate ($60 USD).

6. Use of Materials

6.1 License
Any templates, tools, or materials provided are for your personal or internal business use only.

6.2 Prohibited Uses
You may not reproduce, distribute, or resell our materials without prior written consent.

6.3 Misuse Penalties
Unauthorized commercial use of our content will result in a penalty of $10,000 USD, or $10,000 plus 70% of the gross proceeds from such use, whichever is higher.

7. Confidentiality and Non-Disclosure

7.1 All client information is handled confidentially.
We are happy to sign a non-disclosure agreement (NDA) upon request.7.2 We also expect you to treat our materials and strategies with confidentiality and respect.

8. Disclaimers and Limitations8.1 No Legal or Financial Advice
We do not offer legal, tax, accounting, investment, or compliance advice. The services provided are strictly educational.

8.2 No Guarantees
We do not guarantee any specific outcomes. Your use of the information provided is at your own discretion and risk.

8.3 Limitation of Liability
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.9. Governing Law and Dispute Resolution

9.1 Good Faith Resolution First
We encourage all clients to contact us first to resolve any concerns informally.

9.2 Arbitration
If resolution cannot be reached in good faith, any disputes shall be submitted to binding arbitration in Florida, United States.

9.3 Applicable Law
These Terms are governed by the laws of the State of Florida, USA.

10. Changes to Terms

10.1 We may update these Terms from time to time. Updates will be posted on our website with a new effective date.

10.2 Your continued use of our services after any changes means you accept the revised Terms.

11. Acceptance of Terms
By booking or attending a session, you confirm that:
- You have read and understood these Terms and Conditions.
- You agree to be legally bound by them.You are over the age of 18 and acting in your own name or on behalf of your business without granting us power of attorney.
- You acknowledge and consent to the use of trusted third-party tools for payment processing and appointment coordination, as described in Section

‍12. Third-Party Tools and Payment Providers
To deliver our services efficiently and securely, HatchWay Advisors LLC engages trusted third-party service providers.

‍Payments
All payment transactions are processed through Stripe, Inc. By booking and paying for a session, you authorize Stripe to process your payment details in accordance with their Privacy Policy. We do not store or have access to your full payment information.
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‍Scheduling and Reminders
We use Buildable.co to manage appointment scheduling and send session reminders. As part of this process, your name, email address, and appointment-related data may be transmitted and stored through Buildable, in accordance with our [Privacy Policy].Data Protection and

Transfers
Our service providers are contractually obligated to comply with applicable data protection laws and may only process your personal data based on our instructions. Where personal data is transferred outside of the European Economic Area (EEA), including to the United States, we implement appropriate safeguards—such as Standard Contractual Clauses—where required under applicable law.For further information on how we handle your personal data, please refer to our Privacy Policy and Cookie Policy.

For any questions, contact us at matthias@thehatchway.com